Changwell Office Supply LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using https://changwellofficesupply.com.
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
Name
Billing address
Shipping address
Email address
Phone number
Order information
Product purchase information
Customer service communications
Payment Information
Payments may be processed through third-party payment providers.
We do not intentionally store complete payment card numbers or CVV/security codes on our own systems.
Technical Information
When you visit our website, certain technical information may be automatically collected, including:
IP address
Browser type
Device type
Operating system
Website pages visited
Referring website
Date and time of visits
General website usage information
2. How We Use Personal Information
We may use collected information to:
Process and fulfill orders;
Process payments;
Ship products;
Provide customer service;
Respond to inquiries;
Send order confirmations and shipping updates;
Manage customer accounts;
Prevent fraud and unauthorized transactions;
Maintain website security;
Improve our website and products;
Analyze website usage;
Comply with applicable laws and legal obligations.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Keep the website functioning properly;
Remember preferences;
Maintain shopping cart functionality;
Understand website traffic;
Improve website performance;
Support security and fraud prevention.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Share Information
We may share personal information with service providers that help us operate our business, including:
Payment processors;
Shipping and delivery carriers;
Website hosting providers;
Website analytics providers;
Technology and security providers;
Customer service providers.
These service providers generally receive only the information necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, website, or business.
5. Sale of Personal Information
We do not intend to sell your personal information for monetary consideration.
If our practices change in a manner that constitutes a sale or sharing of personal information under applicable California law, we will provide applicable notices and opt-out mechanisms as required by law.
6. California Privacy Rights
California residents may have privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), depending on whether the applicable legal requirements apply to our business.
These rights may include:
The right to know what categories of personal information are collected, used, shared, or disclosed;
The right to request deletion of personal information, subject to legal exceptions;
The right to correct inaccurate personal information;
The right to opt out of the sale or sharing of personal information where applicable;
The right to limit certain uses or disclosures of sensitive personal information where applicable;
The right not to receive discriminatory treatment for exercising applicable privacy rights.
California’s Attorney General describes these rights and their applicable exceptions under the CCPA.
We may need to verify your identity before completing certain requests.
7. Right to Know
California consumers may request information regarding the categories of personal information we collect, the purposes for which it is used, and other information required by applicable law.
8. Right to Delete
You may request deletion of personal information we have collected from you, subject to applicable legal exceptions.
For example, we may retain certain information when necessary to complete a transaction, comply with legal obligations, detect security incidents, resolve disputes, or maintain records required by law.
9. Right to Correct
Where applicable, California consumers may request correction of inaccurate personal information maintained by us.
10. Non-Discrimination
We will not unlawfully discriminate against consumers for exercising applicable privacy rights.
11. Children’s Privacy
Our website is intended for general consumers and is not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
Complete transactions;
Provide customer service;
Maintain business and transaction records;
Comply with legal and accounting obligations;
Resolve disputes;
Prevent fraud;
Enforce agreements.
Certain transaction and business records may be retained for up to seven (7) years where reasonably necessary for legal, accounting, tax, compliance, or business-record purposes.
14. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
