We currently ship orders within the United States only.
We do not currently offer international shipping.
2. Shipping Carriers
Depending on the order, destination, package size, and shipping method, orders may be shipped using:
USPS
UPS
FedEx
The shipping carrier may vary by order.
3. Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may occasionally be longer during holidays, promotional periods, high-volume periods, or circumstances beyond our reasonable control.
4. Estimated Delivery Time
After an order has been processed and shipped, typical domestic delivery may take approximately 3–7 business days, depending on the destination and carrier.
Delivery estimates are not guaranteed delivery dates.
Actual delivery times may be affected by:
Weather;
Carrier delays;
Holidays;
Incorrect or incomplete addresses;
High shipping volumes;
Transportation disruptions;
Other circumstances outside our control.
5. Shipping Charges
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on:
Order size;
Package weight;
Destination;
Shipping method;
Promotional offers.
6. Order Tracking
When tracking information is available, it may be provided by email or through the order information associated with your purchase.
Tracking information is provided by the applicable shipping carrier and may take some time to become active after an order has been shipped.
7. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment.
Additional shipping charges may apply to reship an order when the original shipping information was incorrect.
8. Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s tracking and delivery procedures.
If tracking indicates that a package has been delivered but you cannot locate it, please first check:
Your mailbox;
Front door;
Porch;
Building reception area;
Other household members;
Neighbors;
Any delivery location specified by the carrier.
You may also contact the applicable carrier directly.
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and affected products.
We will review the situation and determine the appropriate resolution.
10. Shipping Delays
We are not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, government actions, transportation interruptions, or unusually high shipping volumes.
11. Contact Us
For shipping questions, please contact:
Changwell Office Supply LLC 23 RICHMOND IRVINE, CA 92620 County: Orange County
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